TFS Loyalty — Tomorrow Financial Solutions
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    Frequently asked questions

    Who can join the TFS Loyalty Program?

    Any TFS client with an active home loan settled through Tomorrow Financial Solutions and a minimum loan balance of $100,000 is eligible. Membership is free and automatic once your loan settles.

    How do I earn points?

    You earn 70 credits upfront for every $100,000 settled, plus 20 credits per year per $100,000 of loan balance still outstanding (calculated from year 2, accrued monthly on the 12th).

    When can I start redeeming points?

    Points are locked during your lender's clawback period — typically around 18 months. Once unlocked, points are valid for 24 months from the unlock date.

    What can I redeem points for?

    Your credits redeem against stays at our partner hotels in Sri Lanka — Browns Hotels & Resorts and The Reveal Collection. A full catalogue with credit values is on the Hotels page.

    Can I gift my points to family or friends?

    Gold and Platinum members can gift credits to others. Gifted credits expire 12 months from the gifting date.

    What happens if I refinance away from TFS or leave?

    Loyalty membership is tied to your active loan with TFS. If your loan moves to another broker outside TFS — whether during the clawback period or after — any credits you have accrued, locked or unlocked, are forfeited in full. To keep your credits, your loan must remain with TFS.

    How do I check my balance?

    In Phase 2, every member will have a private dashboard to view their credit balance, tier progress and redemption history. In the meantime, your TFS Broker can provide an up-to-date statement on request.

    Still have a question? Email loyalty@tomorrowfs.com.au or call 03 9193 3634.

    TFS Loyalty — Tomorrow Financial Solutions

    Your roots are strong. Your future should be too. The TFS Loyalty Program is operated by Tomorrow Financial Solutions, Australia.

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    Contact

    • 03 9193 3634
    • loyalty@tomorrowfs.com.au
    • 1/795 Toorak Road, Hawthorn East VIC 3123

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